FAQ
What is the online currency 
for New Moon Pads products?
As I ship internationally, and the 
bulk of my supplies are purchased 
in USD, my prices are in USD.  

To My Canadian Customers:  If listed in CAD prices would 
be comparable to the USD prices after exchange so it 
doesn’t cost extra to purchase in USD, and your order 
will convert automatically to CAD on your credit card.  
To help offset the exchange rate, New Moon Pads pays 
any and all applicable taxes on Canadian orders.  :o)








Currency converter is for informational purposes only and 
will not change currency in the shopping cart.  Currency will automatically convert to your currency on your credit card statement.

Why are New Moon Pads only available through NewMoonPads.com?
When you buy from the New Moon Pads website you’re buying directly from the designer/manufacturer.  This way the middle man is bypassed and overhead is kept low so savings can be passed along directly to the customer.  Which also means I’m able to offer free shipping to all my customers worldwide.  And who better to answer any questions than the actual designer?

Where are New Moon Pads products manufactured?
All New Moon Pads products are designed and manufactured in house in Comox, British Columbia, Canada using supplies sourced from Canada and the United States.

How long do New Moon Pads last?
New Moon Pads cloth pad life expectancy is approximately 10 years under normal use in a regular pad rotation estimated using a pad stash of 20 to 25 pads.  1 New Moon Pad = 150 to 200 disposable pads!  My personal stash lasts even longer as I like to add a new pad or two each year to my stash just because my tastes change and I like to spice things up with new prints.

Are cloth menstrual pads hard to care for?
Not at all.  Just toss them in with your regular laundry.  They don’t need to be washed separately and there’s no need to pre-soak unless you want to. 

Do I need to wash the pads before their first use and, if so, how many times?
Yes, pads need to be washed prior to their first use to remove any fabric sizing and maximize their absorbency.  One washing should be fine and then they’re good to go.

Will regular laundering get them clean?
Absolutely.

Should pads be washed in hot or cold water?  
Hot water can set blood stains so cold water for washing cloth pads is recommended.  They get just as clean...plus you save energy and money.

I’ve been told not to use fabric softener on cloth menstrual pads.  Why is that?
Fabric softener coats fabric and decreases the absorbency factor so it’s not recommended for items such as cloth menstrual pads and cloth diapers.

Comfort is important to me.  How comfortable are cloth pads compared to disposable pads?
Cloth pads vs disposable pads is like comparing soft flannel jammies to those awful scratchy paper gowns that doctors’ offices use.  I don’t know about you but I’d take the soft flannel every time.  New Moon Pads are so soft and comfortable you’ll hardly even know you’re wearing one.

What about bulk?  Are cloth pads bulkier than disposables?
Some brands can be but not New Moon Pads.  I’ve designed them to be highly absorbent while exceptionally trim so they’re actually less bulky than disposable pads and most cloth pads on the market today.  

I hate the clammy feel of disposable pads.  Do cloth pads feel the same way?
No.  Cloth pads absorb the moisture down into the fabric layering and keep you feeling dry and comfortable.  Plus flannel and fleece (the main fabrics I use) are both breathable fabrics that keep you cool and comfortable without the sweaty, clammy feeling. 

What stops your pads from leaking through?
High absorbency double brushed flannel comprises the inner absorbency layering of my pads.  They’re more absorbent than disposables and the fleece backing is a breathable leak-proof layer that keeps moisture locked in the pad.  Many cloth pad makers use non breathable PUL (polyurethane laminate) as their leak barrier.  I use only breathable Polartec fleece as the leak barrier in my pads, the same quality fleece used in high end sports wear. 

Is there much of an odour when using cloth pads?
Very little.  You’ll find cloth pads actually have a lot less (and different) odour than disposable pads.  The chemicals and dioxins used in disposables take on an unpleasant odour when used that even the perfumed disposables can’t cover.  You don’t get this problem when using cloth.  With cloth it’s a more natural odour, not unpleasant at all. 

No matter what I do, or what pad brand I use, I always tend to leak over the sides.  Is there anything you can recommend?
Some women tend to side leak no matter what they try.  I would suggest the Ultra Pads.  They’re specifically designed for women with this problem.  The sherpa fleece backing wraps around to the front on the sides to form leak resistant gussets.  They’re a wee bit bulkier than the classic pads but they work wonderfully to prevent side leaks.  

What do I do with used pads when I’m out and about?
When out and about, put used cloth pads into a wet bag or a regular Ziploc bag.  Wet bags can be washed, dried and reused.  Ziplocs can be rinsed out and used over and over and then can be recycled when they wear out.  Discreetly carry clean ready to use pads in an opaque drawstring bag.  If using a Ziploc for used pads, it can be placed inside the cotton bag as well.  Nobody but you will know what’s in there.  When you get home, just toss the used pads into your pad pot or laundry, reload your carry bag with clean pads, a clean wet bag (I keep two handy...one being washed and one ready to use) and you’re ready for your next excursion.

What about traveling?  I’m not sure how traveling with cloth pads would work.
New Moon Pads are actually very easy to care for while traveling.  If you don’t have access to a laundry facility 
they can be washed out easily by hand and hung to dry from a shower curtain rod or a hanger using cloth pad drying straps.  Just rinse the pads until the water runs clear, wash by hand in the sink with mild soap making sure to rinse them well afterward, ring them out well and hang them to dry.  Another really easy way to clean them is put them on the floor of the shower while you take your shower and walk all over them (yup...they can take it), then just a quick hand scrub and rinse and that's it.  All you need to bring extra are a few drying straps and/or clothes pins to hang them with and you're good to go.  If you're camping, tent lines work great as a clothesline or hang them from small tree limbs using the drying straps 
(if you're not shy).  Most people wouldn't even have a clue anyway as to what they are...just tell them they're pot holders.  ;o)


Health
Using cloth pads can potentially decrease your flow, period discomfort, skin irritation, and risk of yeast infections. Most women report that switching to cloth has made most or all of these changes in their monthly cycle.

Savings
Cloth pads pay for themselves in just 1-2 years from the cost of disposables and last up to 10 years, which means you get 8-9 years of cost free menstrual protection.

Comfort
Putting a cloth pad on straight from the dryer while it’s still warm (or leaving it in the sun to warm up) helps to ease menstrual cramps.

Environment
The average woman will throw away between 10,000 and 
15,000 disposable menstrual products in her lifetime. Compare that to cloth. If a woman purchased 20 to 25 cloth pads every 10 years she would have gone through only 
80 to 100 cloth pads total.

If you don’t find the answer to your specific questions here, please feel free to email me and I’ll be happy to answer them directly.

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